About Tax Rebate Services

Tax Rebate Services is an independent UK publisher of free tax guides, calculators and news. For over 25 years we have been helping UK taxpayers — PAYE employees, sole traders, landlords, partnerships and limited companies — understand the tax system and find out what they may be owed back from HMRC.

Everything on this site is free to read and use. We have over 500 tax and money guides, calculators for the most common HMRC rebates, and we have been tracking changes to UK tax rules since 2001. Where you need a qualified professional, we point you to one.

We are not HMRC and we are not affiliated with HMRC. For official guidance, contact HMRC or visit gov.uk directly.

How we help UK taxpayers

• Qualified editorial oversight. Our editor is a member of the Association of Taxation Technicians (ATT).
• 25 years of UK tax experience. We have been writing about UK tax since 2001, through every Chancellor since Gordon Brown, multiple HMRC reorganisations, Making Tax Digital, and every Budget along the way.
• Independent and information-only. We do not handle claims ourselves. That keeps our content focused on helping you understand your options — whether that means doing it yourself, going through HMRC directly, or using a paid service that suits you.
• Plain English, not jargon. Tax rules are written by lawyers for lawyers. We rewrite them for the people who actually have to deal with them.
• Working with HMRC, not against them. Most tax rebates exist because HMRC wants you to claim them. We are not here to fight HMRC — we are here to help people understand what they are entitled to and how to claim it properly.
• Free, and committed to keeping it that way. Everything on this site is free to read. There is no paywall, no sign-up, no premium tier. We fund the site through advertising and affiliate partnerships so the guides themselves stay open to everyone.
• Accredited and registered. Consumer Voice accredited, registered in England (company number 05079178), and a corporate supporter of the NSPCC since 2011.

Who we are

Tax Rebate Services has been operating since 2001. We are based in Carlisle, Cumbria, and registered in England (company number 05079178). Today we focus solely on publishing free tax information and connecting readers with qualified accountants when they need one.

Working with HMRC, not against them

Tax can feel intimidating. A brown envelope drops through the door and most people’s first reaction is to worry. Part of what we try to do is take some of that fear out of the system.

HMRC is not the enemy. The vast majority of people who work there are doing a difficult job under real pressure, and most of them genuinely want to help when people get in touch. Many of the tax rebates we write about — the uniform rebate, the marriage allowance, working from home relief, mileage relief — exist because the rules say you are entitled to them. Claiming what you are owed is not a battle. It is paperwork.

So our content sets out to explain the rules clearly, point you toward the right form or the right phone number, and help you sort things out properly. Where HMRC has free help available, we say so. Where you would be better off using a tax service or speaking to a qualified accountant, we say that too. Different people want different levels of help, and there is no single right answer.

If you have made a mistake on a tax return, missed a deadline, or received a letter you do not understand — engaging with HMRC directly is often a calmer first step than people expect. We write our guides with that in mind.

Our UK tax editorial team

Our content is led by a qualified UK tax editor and supported by accountancy reviewers, so what you read here is grounded in real practice — not generic web copy.

• Tony Shanks, Editor — member of the Association of Taxation Technicians (ATT), the UK’s leading professional body for tax compliance. Tony oversees the editorial direction of the site and is responsible for the accuracy of our PAYE, self assessment and personal tax content.

You can see who wrote any individual article from the byline at the top of the page.

Our editorial standards and how we keep guides up to date

Tax is a YMYL (Your Money or Your Life) topic. People make real financial decisions based on what they read here, so we take accuracy seriously.

• We rely on primary sources — gov.uk, HMRC manuals, Acts of Parliament and HMRC bulletins. Where we cite a figure or rule, we link to the source.
• Every guide is reviewed by a qualified team member before publication.
• Guides are reviewed at least once per tax year, and any time HMRC announces a change that affects them. Each guide shows when it was last updated.
• If you spot a mistake, email support@taxrebateservices.co.uk and we will fix it and note the change.
• Our editorial decisions are made independently of advertisers and affiliate partners. Commercial relationships never determine what we cover or what we recommend.

How we fund free tax information

This site is free to use. We fund it in three ways, and we want to be open about each of them:

• Advertising. We display ads through Google AdSense and similar networks. We do not choose individual advertisers, and an ad appearing on our site is not an endorsement.
• Affiliate partnerships. Some links to accountants and software providers earn us a commission if you sign up. This never costs you more, and we only include partners we have vetted.
• Sponsored content. Where a piece of content is sponsored, it is clearly labelled as such at the top of the page.

Commercial relationships do not affect our editorial coverage. If a partner does something we would not recommend to a friend, we say so or remove them.

Accreditations and credentials

• Consumer Voice accredited. We are an accredited member of Consumer Voice, which independently assesses UK businesses against standards covering transparency, customer treatment and reliability.
• Registered business. Tax Rebate Services is a registered UK company (no. 05079178), VAT registered (889 3389 48), and registered with the ICO under the Data Protection Act (no. Z8561682).

Our charity partnership with the NSPCC

Giving back is part of how we operate. Since 2011 we have supported the NSPCC, the UK’s leading children’s charity, donating thousands of pounds over more than a decade of partnership.

We chose the NSPCC because the work it does — protecting children from abuse and helping families through Childline — is the kind of long, patient work that needs steady support rather than headlines.

You can read more about our partnership on our charity page.

Information, not personal tax advice

Everything on Tax Rebate Services is general tax and financial information. It is not personal tax, financial, legal or investment advice and should not be treated as such.

Tax rules change frequently. While we work hard to keep our guides up to date, the information you read on this site may not reflect the most recent changes to UK tax law, HMRC guidance, rates, allowances or thresholds. We make no guarantee that any guide is complete, accurate, useful or current at the time you read it.

Your tax position depends on your individual circumstances. What is true for one taxpayer may not be true for another. Before acting on anything you read here — particularly anything that involves making a claim to HMRC, changing your tax code, or filing a return — please do your own research and verify the position that applies to you.

When to speak to a qualified tax adviser

Our guides are designed to help you understand the basics and decide whether something is worth looking into further. They are not a substitute for personalised advice. We would strongly recommend speaking to a qualified accountant or tax adviser if:

• Your tax affairs are complex (multiple income sources, overseas income, trusts, business interests)
• A significant sum of money is involved
• You have received a letter, enquiry or assessment from HMRC
• You are facing a tax deadline and are unsure what to do
• You are making a decision that affects more than one tax year
• You run a limited company, partnership, or have rental income

You can find a qualified accountant through our Find an Accountant directory, or by contacting one of the UK professional bodies directly — the ATT, CIOT, ICAEW, ACCA and AAT all maintain public registers of qualified members.

You can also contact HMRC directly. HMRC offers free help by phone, webchat and post on most tax matters, and your Personal Tax Account on gov.uk lets you check your tax code, claim certain refunds, and update your details without going through anyone else. For anything official, gov.uk is always the right starting point.

Advertising, affiliate links and editorial independence

This site carries advertising and includes affiliate links. The inclusion of an advert, sponsored placement or affiliate link is not a recommendation or endorsement by Tax Rebate Services. Our acceptance of advertising does not influence editorial decisions, the topics we cover, or the position we take in our guides.

Third-party websites linked from this site are outside our control. We are not responsible for the content, accuracy or availability of any external site.

Every effort is made to keep the site running smoothly, but we cannot accept responsibility for any temporary unavailability due to technical issues beyond our control. We accept no responsibility or liability for any errors or omissions in the content of this website, or for any loss arising from reliance on the information here.

Contact Tax Rebate Services

Have a question, a correction, or a story idea?

• Email: support@taxrebateservices.co.uk

Where to go from here

Thanks for taking the time to find out who we are. If you would like to make use of the site, a few good places to start:

• Browse our tax guides — over 500 articles covering PAYE, self assessment, and the most common HMRC rebates.
• Try our tax refund calculators to get a quick estimate of what you may be owed.
• Looking for hands-on help? Find a qualified professional through our Find an Accountant directory.
• Follow us on Facebook for HMRC updates and deadline reminders.

We hope the guides save you some time, some money, and a bit of worry.