We are hearing from HMRC that tax rebate claims might be taking longer than usual to deal with.
Its easy for HMRC to accumulate a backlog of work when dealing with such a high volume; alongside staff shortages and changes to processing systems.
We are working with HMRC to make sure all our tax rebate claims are being dealt with in the quickest time possible. We have a dedicated agent phone number which helps us chase claims and fix any problems quickly.
It’s important to remember that HMRC cannot prioritise any one individuals claim above another. We work with HMRC by giving them what they need first time, to make the refund process as smooth as possible for everyone.
So if your claim is taking longer than you thought it would don’t take it personally.
Tony Shanks
Written by:
Tax Rebate Services Editorial Team
Reviewed by:
Tony Shanks
,
qualified Taxation Technician (ATT)
Last updated:
This article provides general information and is correct as at the date shown. It isn't personalised tax advice — for help with your own circumstances, speak to a qualified adviser or HMRC.
